Data Protection & User Rights Policy

1. Data We Collect

We may collect the following categories of data:

• Personal Information: Name, email address, contact details (only when voluntarily provided).
• Academic Information: Notes, files, or content uploaded by users.
• Technical Information: IP address, browser type, device details, cookies, and usage data.

We do not collect sensitive data (such as CNIC, financial details, or biometric information) unless explicitly required with user consent.

2. Purpose of Data Collection

Your data may be used for:

• Providing and improving the Platform's services.
• Personalizing user experience.
• Ensuring security and preventing misuse.
• Complying with applicable laws and regulations of Pakistan.
• Communication related to service updates or policy changes.

We do not sell or rent user data to third parties.

3. Legal Basis

Data is collected and processed in compliance with:

• Prevention of Electronic Crimes Act (PECA), 2016 (Pakistan).
• Applicable consumer protection and IT laws of Pakistan.
• International standards (where applicable, such as GDPR principles).

4. Data Storage & Security

• User data is stored securely on servers with restricted access.
• We implement reasonable technical, physical, and administrative safeguards against unauthorized access, misuse, or loss of data.
• While we strive to protect data, no system is completely secure, and users share information at their own risk.

5. User Rights

As a user, you have the right to:

• Access — Request a copy of the data we hold about you.
• Correction — Request correction of inaccurate or incomplete data.
• Deletion — Request deletion of your data ("Right to be Forgotten"), subject to legal obligations.
• Restriction — Request restrictions on how your data is processed.
• Data Portability — Request your personal data in a structured format.
• Withdraw Consent — Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at [email protected].

6. Data Sharing

We may share data only in the following circumstances:

• With service providers (hosting, analytics, technical support) under strict confidentiality agreements.
• When required by law, regulation, or court order under the jurisdiction of Pakistan.
• To protect the rights, safety, or property of CampusAxis, its users, or the public.

7. Cookies & Tracking

We may use cookies and similar technologies to improve functionality and user experience. Users can control or disable cookies through browser settings.

8. Data Retention

Personal data will be retained only as long as necessary to fulfill the purposes stated in this Policy. Academic or user-generated content may be retained for community benefit unless the user specifically requests removal.

9. Children's Privacy

The Platform is not directed towards children under 16. We do not knowingly collect personal data from minors without parental/guardian consent.

10. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with the "Last Updated" date revised accordingly.

11. Contact Information

For questions, concerns, or requests regarding your data rights, contact us at [email protected].